We value your privacy
Upper Earth is committed to keeping your personal and confidential information just that – personal and confidential. Your personal information is only required when you place an order, or create a customer account. We use the information you provide to process and ship orders, and to contact you if necessary. You can sign up for our mailing list without having to worry that we're selling your personal information to any third parties; rest assured, we're not.
We have taken every precaution to ensure that online shopping at Upper Earth is as secure as possible. We use Secure Socket Layering (SSL), the industry standard encryption technology that ensures safe internet transmission of your personal information. When you place items in our shopping cart and purchase those items, your connection to our server becomes secure.
Personal information collected
Whenever you shop with Upper Earth, we obtain from you the information we need to complete your transaction. This may include your name, address, telephone number, email address, and credit card number. We also keep records of your specific product purchases and transactions with us. We use this information to process your purchase transactions, to send you marketing and promotional materials by email, and to help us improve our online product assortments and services. You always have the option to opt out of mailings, and we never share or sell any of our customers' information.
Opt out procedures
We send promotional emails to you only if you have asked to receive them. Each time you receive an email from us, you will be given the opportunity to "opt-out," or stop receiving them. Simply follow the unsubscribe link at the bottom of the email or contact us to remove your name from our mailing list.
All photographs on Upper Earth fall under the Creative Commons License.
All prices in our catalogs and online are in US dollars and are subject to sales tax for residents of California, in accordance with state and local laws. Availability, prices and delivery rates are subject to change. There may be errors in the prices, descriptions or images of certain merchandise, and we must reserve the right to restrict orders of those items. Upper Earth has made every effort to ensure accurate information is presented in our catalog and on our website; omissions and errors are subject to correction.
Please feel fee to contact us via email to share your thoughts, comments and suggestions. We would love to hear from you!